We are looking for a trustworthy Billing coordinator to ensure the company tracks and collects debts consistently and correctly. Your job will be important in safeguarding our revenues.
Billing coordinators are equipped with knowledge of billing procedures and great attention to detail. Their analytical ability is a valuable asset, while their communication skills can make a difference in customer relationships.
The goal is to ensure the company charges its customers appropriately and collects payments in a timely manner.
Responsibilities
Collaborate with finance and sales professionals to maintain accounts receivable
Compile and process information such as prices, discounts, shipping rates, etc.
Ensure customers are billed correctly for services offered
Issue invoices and distribute them electronically or by mail
Communicate with customers to answer questions
Resolve disagreements between the company and its creditors
Request payment of pending debts in a firm yet considerate manner
Negotiate payment arrangements when needed
Keep accurate records (customer information, received payments, etc.)
Prepare and submit statements
Requirements
Proven experience as a billing coordinator or similar position
Understanding of relevant laws and best practices
Proficient in MS office and data entry; working knowledge of ERP software is a plus
Comfortable with mathematics and financial data
Excellent communication and interpersonal skills
Great attention to detail
Confidentiality and trustworthiness
Excellent ability to organize and coordinate tasks